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Solano SBDC

Aug 19 12:30 pm — 1:30 pm

Soft Skills: Helping to Build Your Staff’s Communication Skills

Event Details

Soft Skills are fast becoming a hot topic across all levels of organizations, as there are now 5 different generations all working together under the same office roof. 

With so many different styles and expectations, it’s important for you, as a business owner, to help your employees decode each other’s styles and meanings as well to communicate more effectively with clients.

Attend this class and help yourself and your staff become better communicators.


  • Non-verbal communication
  • Breaking the Ice with strangers
  • How we send and receive communication
  • Growing confidence with communication
  • And more..

Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact for assistance.

The information provided in this webinar and any supplementary materials provided to registrants are intended for educational and informational purposes only and does not constitute professional financial or legal advice. No registrant should act or fail to act on the basis of any material contained in this webinar without obtaining proper financial, legal or other professional advice specific to their situation. The Northern CaliforniaSmall Business Development Center, and its host, the HSU Sponsored Programs Foundation, specifically disclaims any liability, loss or risk, personal or otherwise, which is incurred as a consequence, directly or indirectly, of the use and application of any of the information presented in this webinar. By registering for this webinar you acknowledge and agree that you have read, understood, accept and agree to the above disclaimer and that under no circumstances shall the Northern California Small Business Development Center or it’s host, the HSU Sponsored Programs Foundation, be held liable for any claims, losses, or damages of any kind or nature arising out of or in any way related to the information provided in this webinar and/or the registrant’s use of or reliance on said information.

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